Becoming a patient
We are currently accepting people who do not have a family physician, or whose family physician is retiring.
Family medicine services at this clinic are only for patients registered with us. If you are already a patient here, you do not need to apply — simply book an appointment.
Before you apply
- You must have a valid and current BC Health Card.
- We are only taking people who do not have a family physician, or whose family physician is retiring.
- We are not accepting reapplications from anyone who previously declined a family physician at our clinic.
- Because of significant demand, a new patient request can take up to six weeks to process.
How to apply
- Download the questionnaire to your computer. Download the CMQ form (PDF). Save it first, under the name of the person applying — for example Jane-Smith-CMQ.pdf. If you start typing into it while it is still open in your web browser, your answers will not be saved.
- Open the saved file in Preview (Mac), Adobe Acrobat Reader (Windows) or any PDF app, fill it in, and save it again. You can also print it and complete it by hand.
- One form per person applying.
- Send the completed form back to us using any of the methods below.
Where to send your completed form
- patients@wsmed.ca
- Fax
- 250-768-6907
- In person
- 103 - 1135 Stevens Road, West Kelowna, BC V1Z 2S8
Why there is no online form
This questionnaire asks for detailed medical information, so we deliberately do not collect it through a form on this website. You download it, complete it on your own computer, and send it to us directly. Nothing you write on the form passes through this website at any point.
Submitting the form does not make you a patient
You become a patient at this clinic only after you have met with a family physician who agrees to take over your care.
Do not transfer your medical records until you are asked to. Transferring your previous records, when required, is your responsibility and may be a prerequisite for a family physician to fully accept your care.
Things to know
- Physicians at this clinic do not prescribe narcotic medication to new patients until the appropriateness has been determined.
- Our physicians work as a group and cross-cover one another's patients, so we cannot transfer patients between physicians within the clinic. Once a family physician here has accepted your care, that physician remains your primary care provider. If you later wish to change, you would need to find a family physician outside Westside Medical Associates.
- Each patient has a designated family physician but has access to all the other physicians at the clinic if their own doctor is unavailable.
A note on AI transcription
Our clinic uses artificial intelligence for clinic note transcription. We would appreciate your consent to use this during your visit, and we are happy to answer any questions you may have about this innovative approach. Read our privacy information.
Questions?
Call the clinic at 250-768-6920 or email patients@wsmed.ca.
Apply now
Save the questionnaire to your computer first, fill it in there, then send it back to us.
Download the CMQ form (PDF)Return it to patients@wsmed.ca, fax 250-768-6907, or drop it off at the clinic.
Clinic hours
- Monday - Friday 8:00 AM - 7:00 PM By appointment only
- Saturday 8:00 AM - 2:00 PM Walk-in and pre-booked appointments
- Sunday 8:00 AM - 12:00 PM Walk-in and pre-booked appointments