Clinic services, including weekend walk-in clinics, are only for patients registered with a family physician at this clinic. Not registered? See how to apply

Book an appointment

Online booking is available to all patients with a family physician at our clinic.

What you can book online

  • In-person appointments with clinic physicians
  • Telemedicine appointments — telephone or video
  • Prescription renewals

Can't find a suitable slot? Call the clinic at 250-768-6920 if there are no online booking spots available, or if you need an on-site appointment with your own family physician.

What you will need

  • Your name and date of birth
  • Your BC personal health number
  • A valid email address

Booking for a telemedicine visit

If you book a telephone or video appointment, a link will be sent to your email address at least 24 hours before your appointment. Read more about telemedicine appointments.

Appointment policy

Please make a list of your medical concerns before your visit, and book a separate appointment for each unrelated concern. This allows your physician to give each issue the time it needs.

Weekday appointments are by booking only. Same-day appointments may be available for urgent cases — please call. At weekends we see both walk-in patients and pre-booked appointments, and clinic patients are seen by the family physician on duty.

A note on AI transcription

Our clinic uses artificial intelligence for clinic note transcription. We would appreciate your consent to use this during your visit, and we are happy to answer any questions you may have about this innovative approach. Read our privacy information.

Clinic hours

  • Monday - Friday 8:00 AM - 7:00 PM By appointment only
  • Saturday 8:00 AM - 2:00 PM Walk-in and pre-booked appointments
  • Sunday 8:00 AM - 12:00 PM Walk-in and pre-booked appointments
Book online

Not a patient yet?

Family medicine services are only for patients registered with this clinic. We are currently accepting new patients.

How to become a patient

Registered patients only Family medicine and our weekend walk-in clinics are available only to patients registered with a family physician at Westside Medical Associates. We are unable to see members of the public who are not registered with the clinic.

Medical emergency? Call 911 or go to the nearest emergency department. For non-urgent health advice any time, call HealthLink BC at 8-1-1.